Refund policy

  1. If you return the product, shipping charges and COD charges charged at the time while placing the order will be deducted. Also, the Reverse Shipping charges of Rs.50 will be charged and the balance amount will be refunded to you.
  2. Prepaid Orders: The amount will be refunded to the same account from which the order has been placed. Once we received the product, the amount will be processed in 2-3 working days. Your money will be reflected in your account in 5-7 working days.
  3. If you have done cash on delivery, you need to provide us your bank account no., bank name and IFSC code. We will refund your amount via NEFT or IMPS within 5 to 7 working days
  4. : In case of wrong Bank Details intimation will be sent for the same. If we didn't receive a reply for the same in 2 days the amount will be transferred to your Atlance PAY
  5. Once the refund is processed to the Atlance PAY it will not be reversed to your bank account.
  6. For Every used or inappropriate product received in Returns from the customer will be returned back to the customer and shipping will be charged.