Exchange Policy

We strive to deliver your order accurately and in the correct size. However, if you receive the wrong product or it doesn't fit, you may request an exchange within 7 days of delivery. Please allow 5–7 additional days for the returned product to reach us.

Exchange Process:
Customers are required to send the product to our warehouse at their own expense for the exchange process.

Return Conditions:
To be eligible for exchange, the product must be:

• Unused and unwashed

• Returned in its original packaging with all tags intact

If the returned item does not meet the above conditions, your exchange request will not be processed. The item will be returned to your pickup address, and return shipping charges will apply.

Note: Only one exchange per order is allowed.

Returns & Replacements

We’ve Got You Covered!

Eligible for a Replacement?

We replace items if:

• You got the wrong item, size, or colour
• The product arrived damaged
• Wrong product delivered

Record Your Unboxing 🎥

To make the process quick and fair, please record a full unboxing video from the moment you open your package. It’s required for all replacement requests.

7-Day Window ⏰

Let us know within 7 working days of delivery. We can’t accept requests after that.

What You’ll Need to Share

• Your Order Number
• The Unboxing Video
• A short note on why you need a replacement

⚠️ Important

Do not break the tag loop attached to the garment.
If the tag is found broken or removed, we will not be able to process your replacement request.

How It Works

1. We review your request (2 working days)
2. You send the product back (shipping at your cost)
3. We send your replacement free of charge
4. If the issue was our fault (wrong product delivered), we’ll cover both pickup and reshipping costs

Need Help?

Call or email us at +91 8429291929 / atlancemarketing@gmail.com — we’re here to help!

Address For Returns

Plot No. E-5/3, MIDC,

Near Vikas Sahakari Bank,

Solapur - 413006